About
My responsibilities to you
As a Support Broker, I offer comprehensive assistance to ensure your needs are met within
your budget. I aid in various aspects such as recruiting, hiring, and managing staff,
developing backup plans, and brainstorming alternative solutions when necessary.
Additionally, I assist in problem-solving scenarios, like addressing tardiness among staff
members, and elucidate program rules. Beyond waiver provisions, I connect you with
community resources and opportunities. Importantly, Support Brokers serve as advisors
or coaches, always working in your best interest without making decisions for you. Your
level of reliance on me may vary, and you retain the right to switch Support Brokers if
needed. For those who require additional help, appointing a representative is an option.
Ultimately, Support Broker empower you to navigate self-direction comfortably and
effectively.
What is a Support Broker?
Support Brokers are trained self-direction experts that provide help and advice as
you self direct. If you are concerned about the responsibilities involved with self-
direction, you will always have a Support Broker to help if you need it. A Support
Broker does not replace your Case Manager. If you choose to self-direct, your
Case Manager will still work with you to develop a person-centered plan and
coordinate your services. A Support Broker’s job is to make sure you are getting
what you need and want out of self-direction.
What’s self direction?
Self-direction allows you to manage your own services and puts you in the driver's seat.
You have choice and control over:
- What services you want
- Who provides the service and support
- When the service or support is provided
- Where the service or support is provided
- How the service or support is provided
If you are on Section 29, the following services can be self-directed:
- Home Support- Quarter Hour
- 1:1 Community Membership
- Individual Directed Goods and Services
- Assistive Technology Devices
- Assistive Technology- Transmission
- Home Accessibility Adaptations